Dollar-Based Net Retention Ratio in SaaS Companies

In the SaaS (software-as-a-service) world, we have many ways to measure the impact of customers churning or leaving the platform. In a recurring revenue model, we can use a dollar-based net revenue retention rate (DBNR), also known as net retention rate, to help us out.  These ratios are SaaS’s most commonly cited metrics to measure […]